The AWS Shared Responsibility Model is the foundational concept for understanding cloud security. Before diving into any AWS security service or configuration, you must first understand this model—it fundamentally shapes how you approach security in the cloud.
Why the Shared Responsibility Model Matters
When organizations move to the cloud, a common misconception is that "AWS handles security." This misunderstanding has led to countless data breaches and security incidents. The reality is more nuanced: cloud security is a partnership between AWS and the customer.
Consider this analogy: AWS provides a secure apartment building with locked entrances, security cameras, and fire suppression systems. However, if you leave your apartment door unlocked or give your keys to strangers, the building's security doesn't protect you from break-ins. The building management (AWS) secures the structure; you secure your unit.
This model exists because AWS cannot know your business requirements, compliance needs, or what data you're storing. Only you know which data is sensitive, who should access it, and what regulatory frameworks apply to your organization.
The Core Concept: Security OF vs. IN the Cloud
The model divides responsibilities into two clear categories:
Security OF the Cloud — AWS is responsible for protecting the infrastructure that runs all AWS services. This includes the hardware, software, networking, and facilities.
Security IN the Cloud — Customers are responsible for security configurations, data protection, and access management within the services they use.
flowchart TB
subgraph Customer["CUSTOMER RESPONSIBILITY<br/>(Security IN the Cloud)"]
C1["Customer Data"]
C2["Platform, Applications, IAM"]
C3["Operating System, Network & Firewall Configuration"]
C4["Client-Side & Server-Side Encryption"]
C5["Network Traffic Protection"]
end
subgraph AWS["AWS RESPONSIBILITY<br/>(Security OF the Cloud)"]
A1["Software: Compute, Storage, Database, Networking"]
A2["Hardware / AWS Global Infrastructure"]
A3["Regions, Availability Zones, Edge Locations"]
A4["Physical Security, Environmental Controls"]
end
Customer --> AWS
style Customer fill:#f59e0b,color:#000
style AWS fill:#3b82f6,color:#fff
What AWS Secures: Security OF the Cloud
AWS invests billions of dollars annually in security for its infrastructure. Understanding what AWS protects helps you focus your security efforts on what matters.
Physical Security
AWS data centers are among the most secure facilities in the world:
- Location secrecy: Data center locations are not publicly disclosed
- Multi-layer perimeter controls: Fences, barriers, security guards, video surveillance
- Biometric access: Staff require multiple authentication factors
- Visitor protocols: Strict escort policies for any authorized visitors
- Environmental controls: Fire suppression, climate control, power redundancy
You cannot visit an AWS data center for a security audit. Instead, AWS provides third-party audit reports through AWS Artifact, demonstrating compliance with standards like SOC 2, ISO 27001, and PCI DSS.
Hardware and Infrastructure
AWS manages the complete hardware lifecycle:
- Procurement: Secure supply chain for servers, storage, and networking equipment
- Deployment: Hardened configurations before equipment enters service
- Maintenance: Patching and updates without customer involvement
- Decommissioning: Secure data destruction when hardware is retired
When a storage device reaches end of life, AWS uses techniques that meet NIST 800-88 standards to ensure no customer data can be recovered.
Network Infrastructure
The AWS global network provides:
- DDoS protection: Automatic mitigation at the network edge
- Private connectivity: Isolated network paths for customer traffic
- Encryption in transit: Data encrypted as it moves between data centers
- Network monitoring: Continuous surveillance for threats and anomalies
Hypervisor and Virtualization
For services like EC2, AWS manages the hypervisor layer:
- Isolation: Strict separation between customer virtual machines
- Security patching: Regular updates without customer downtime
- Nitro System: Custom hardware that provides security at the silicon level
The Nitro System is particularly important—it moves many virtualization functions to dedicated hardware and software, reducing the attack surface and preventing classes of vulnerabilities that affect traditional hypervisors.
What You Secure: Security IN the Cloud
Your responsibilities vary based on which AWS services you use. Understanding this variation is crucial for allocating security resources effectively.
The Service Model Spectrum
AWS services fall along a spectrum from Infrastructure as a Service (IaaS) to fully managed services:
flowchart LR
subgraph IaaS["IaaS<br/>(EC2, EBS)"]
I1["High Customer<br/>Responsibility"]
end
subgraph PaaS["Container/Platform<br/>(RDS, ECS)"]
P1["Medium Customer<br/>Responsibility"]
end
subgraph Serverless["Managed/Serverless<br/>(Lambda, S3, DynamoDB)"]
S1["Lower Customer<br/>Responsibility"]
end
IaaS --> PaaS --> Serverless
style IaaS fill:#ef4444,color:#fff
style PaaS fill:#f59e0b,color:#000
style Serverless fill:#22c55e,color:#fff
| Service Type | Examples | Customer Responsibility Level |
|---|---|---|
| IaaS | EC2, EBS | High - You manage almost everything above the hypervisor |
| Container/Platform | RDS, ECS, Elastic Beanstalk | Medium - AWS manages OS and platform, you manage data and access |
| Managed/Serverless | Lambda, S3, DynamoDB | Lower - You focus on data and access policies |
This doesn't mean serverless is "more secure"—it means the security model is different. An S3 bucket with a public access policy is still your responsibility, even though AWS manages the underlying infrastructure.
Infrastructure Services: EC2 Example
When you launch an EC2 instance, you accept significant responsibility:
Operating System: You choose the AMI and are responsible for all OS-level security:
- Installing security patches
- Hardening the configuration
- Managing local users and permissions
- Configuring host-based firewalls
Applications: Any software you install is your responsibility:
- Secure coding practices
- Application-level authentication
- Vulnerability management
- Dependency updates
Network Configuration: You control how traffic reaches your instance:
- Security group rules (instance-level firewall)
- Network ACL rules (subnet-level firewall)
- VPC routing and connectivity
Data: Everything you store is your responsibility:
- Encryption at rest (EBS encryption, file-level encryption)
- Encryption in transit (TLS/SSL)
- Access controls and permissions
- Backup and recovery strategies
Managed Services: RDS Example
With Amazon RDS, the responsibility shifts:
AWS Manages:
- Database engine installation
- OS patching and updates
- Hardware failures and replacement
- Automated backups (if enabled)
You Manage:
- Database configuration and tuning
- User accounts and permissions
- Security group configuration
- Encryption settings (you must enable it)
- Data classification and handling
- Application-level queries and security
A critical point: even though AWS manages the database engine, a SQL injection vulnerability in your application is still your problem. AWS cannot protect you from poorly written application code.
Serverless Services: S3 and Lambda
For services like S3 and Lambda, AWS manages nearly all infrastructure:
AWS Manages:
- Server provisioning and scaling
- Operating system and runtime
- Availability and durability
- Physical security of data
You Manage:
- Access policies (who can access what)
- Data encryption (choosing and managing keys)
- Application code (for Lambda)
- Event configurations and triggers
- Monitoring and logging enablement
The S3 Security Reality
S3 is an excellent example of shared responsibility in action. AWS provides world-class durability (11 nines) and availability, but the most common S3 security incidents are caused by customers:
- Overly permissive bucket policies: Accidentally making data public
- Disabled encryption: Not enabling server-side encryption
- Missing access logging: No audit trail of who accessed what
- Uncontrolled cross-account access: Resource policies that are too broad
AWS provides tools to help (S3 Block Public Access, Access Analyzer), but you must enable and configure them.
Shared Controls: The Gray Area
Some security controls are shared between AWS and customers:
Patch Management
- AWS: Patches infrastructure, hypervisors, and managed service platforms
- Customer: Patches guest operating systems, applications, and self-managed databases
Configuration Management
- AWS: Maintains infrastructure device configurations
- Customer: Configures operating systems, applications, databases, and security tools
Awareness and Training
- AWS: Trains AWS employees on security practices
- Customer: Trains your employees on secure AWS usage
Physical and Environmental
- AWS: Provides physical and environmental security for data centers
- Customer: Provides physical and environmental security for on-premises equipment connecting to AWS
Common Misconceptions
"AWS is responsible for my data security"
False. AWS is responsible for the security of the storage infrastructure. You are responsible for what you store and who can access it. If you store unencrypted PII in a public S3 bucket, that's a customer failure, not an AWS failure.
"Using managed services means I don't have to worry about security"
False. Managed services reduce your operational burden, but you still must configure them securely. An RDS instance with weak database credentials is still vulnerable, regardless of how well AWS manages the underlying infrastructure.
"AWS compliance certifications cover my workloads"
Partially true. AWS compliance certifications (SOC 2, PCI DSS, HIPAA) cover the AWS infrastructure. However, your workloads inherit only the infrastructure portion of compliance—you must still implement and demonstrate compliance for your applications and data handling practices.
"I can't audit AWS security"
Mostly false. While you cannot conduct your own physical audit of AWS data centers, AWS provides extensive compliance documentation through AWS Artifact. You can access third-party audit reports, certifications, and attestations that demonstrate AWS's security controls.
Implementing the Model in Practice
Step 1: Understand Your Services
For each AWS service you use, document:
- What AWS manages for that service
- What you must manage
- What security controls are available
- What monitoring and logging options exist
Step 2: Enable Security Features
Many AWS security features are available but not enabled by default:
- S3 Block Public Access (account and bucket level)
- EBS encryption by default
- RDS encryption
- CloudTrail logging
- VPC Flow Logs
Step 3: Implement Defense in Depth
Security controls should be layered:
flowchart TB
subgraph L1["Layer 1: Edge Protection"]
E1["AWS Shield"]
E2["AWS WAF"]
E3["CloudFront"]
end
subgraph L2["Layer 2: Network Protection"]
N1["VPC Design"]
N2["Network ACLs"]
N3["VPC Flow Logs"]
end
subgraph L3["Layer 3: Compute Protection"]
C1["Security Groups"]
C2["OS Hardening"]
C3["Host-based Firewalls"]
end
subgraph L4["Layer 4: Application Protection"]
A1["Secure Coding"]
A2["Input Validation"]
A3["AuthN/AuthZ"]
end
subgraph L5["Layer 5: Data Protection"]
D1["Encryption at Rest"]
D2["Encryption in Transit"]
D3["Access Controls"]
end
L1 --> L2 --> L3 --> L4 --> L5
style L1 fill:#3b82f6,color:#fff
style L2 fill:#6366f1,color:#fff
style L3 fill:#8b5cf6,color:#fff
style L4 fill:#a855f7,color:#fff
style L5 fill:#d946ef,color:#fff
Step 4: Monitor and Audit
Continuous monitoring validates that security controls remain effective:
- AWS CloudTrail: Records API calls for auditing
- AWS Config: Tracks configuration changes and compliance
- Amazon GuardDuty: Detects threats and anomalies
- AWS Security Hub: Aggregates security findings
Compliance Implications
Understanding the shared responsibility model is essential for compliance:
Your Compliance Responsibilities
| Framework | AWS Responsibility | Your Responsibility |
|---|---|---|
| PCI DSS | Physical security, network segmentation | Cardholder data handling, access controls |
| HIPAA | Infrastructure controls | PHI encryption, access logging, BAA |
| SOC 2 | Infrastructure controls | Application controls, access management |
| GDPR | Infrastructure in compliant regions | Data handling, consent, retention |
Using AWS Artifact
AWS Artifact provides access to AWS compliance reports:
- SOC 1, 2, and 3 reports
- PCI DSS Attestation of Compliance
- ISO certifications
- Other regional and industry certifications
These reports demonstrate that AWS meets its portion of the shared responsibility model. You must still demonstrate how you meet your portion.
Summary
The AWS Shared Responsibility Model is not just a compliance concept—it's the foundation of practical cloud security:
- AWS secures the cloud infrastructure; you secure what you build and store in it
- Responsibility varies by service type: IaaS requires more customer effort than managed services
- Most cloud security incidents are customer misconfigurations, not AWS failures
- Compliance is shared: AWS certifications cover infrastructure; you handle applications and data
- Security features exist but often must be explicitly enabled and configured
Understanding this model is the first step toward building secure AWS architectures. Every other AWS security topic—IAM, VPC, encryption, monitoring—builds upon this foundation.
References
- AWS Shared Responsibility Model
- AWS Well-Architected Framework - Security Pillar
- AWS Compliance Programs
- Crane, Dylan. AWS Security. Manning Publications, 2022.
- Muñoz, Mauricio, et al. Mastering AWS Security, 2nd Edition. Packt, 2024.